- Can I buy teamLab Planets tickets at the door?
- No. The operator sells no tickets on site. Book a timed ticket online in advance and check its calendar.
- What is the difference between standard and Premium?
- Premium gives priority at the entrance on your chosen date within its time window. It does not skip queues for artworks inside and does not permit re-entry.
- Is the Headout price the same as the official one?
- Not necessarily. The yen figures here are dated official references with dynamic pricing. Headout shows its own total at checkout, which is the amount that matters.
- Can I cancel or reschedule a Headout standard ticket?
- The checked Headout standard product states it cannot be cancelled or rescheduled. Official-store change rules apply only to official-store tickets.
- Do I need to take my shoes off?
- Yes, water areas are barefoot. Remove shoes, socks and tights in the locker area, and expect water up to an adult's knees.
- Is it suitable for wheelchair users?
- Partly, depending on the work. Some require transfer, some cannot be experienced seated and some are inaccessible. Staff explain routes. Confirm companion needs beforehand.
- How do I get there?
- Shin-Toyosu on the Yurikamome is about one minute on foot. Toyosu on the Yurakucho line is about ten minutes.
- Are there senior discounts?
- No senior tier was verified, so none is listed here. Check categories at selection.
- Is a three-year-old free?
- The Japanese original labels the free category as ages three and under, while some English labels say under 3. Confirm when booking through a seller.
- Does a ticket cover Borderless too?
- No. Borderless at Azabudai Hills is a separate museum and needs its own ticket.